Privacy Policy

Pippa is operated by Pippaco Industries Private Limited. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application.

We collect the following information when you register or use the app:

a. Personal Information: Name, phone number, and email address
b. Location Data: To identify service availability and for delivery
c. We do not access your camera, media, or contact list
d. We do not collect payment details, as there are no subscriptions or online payments
e. We allow user suggestions, but no image or media uploads are supported

Data Usage:

a. The information collected is used only to operate and improve our services
b. We do not share your data with any third parties
c. All data is hosted on secure servers via Amazon EC2 (India region)

User Rights:

a. Users may request account deletion via customer care or admin
b. Phone numbers and emails are not verified at sign-up
c. OTP verification is used only for password recovery
d. Users can access, update, or request deletion of their data by contacting support

Children’s Privacy:

a. This app is not intended for use by children under the age of 13
b. We do not knowingly collect any personal data from children

Data Security:

a. We implement reasonable and industry-standard security measures to protect your data
b. While we follow best practices, no method of transmission or storage is 100% secure
c. We continuously work to protect your information through technical and organizational safeguards

Legal Jurisdiction:

a. All privacy-related concerns or disputes will be handled under Indian laws, specifically within the jurisdiction of Kerala